F
FidèlPro — Café des Arts
Log out
🎬 Demo mode — demo data, no action is saved Create my real account →
Home

What would you like to do?

Your results
Today's PIN code
1234
Changes every 5 hours.
Display it at the till for your customers.
8
Customers
5
Notifs on
3
Stamps today
99
Total points
This month, FidèlPro brought back
— visits ≈ —
Average basket: —
How is it calculated?

A visit is counted when a customer returns within 7 days of a notification, offer, reminder or birthday message; when a referred friend makes their first visit; or when a customer absent for more than 30 days comes back. Each visit is counted only once. Amount = visits brought back × average basket.

Create a customer card
The link is generated instantly.
The customer must have given verbal consent to the collection of their data (GDPR).
Scan a card
Scan the QR code or search by ID / name / phone.

Tap to open the camera

Tip: you can also scan the QR of a reward shown by the customer to redeem it directly.
or search
0
Stamps
0
Points
0
Visits
0€
Spending
⭐ Give points (not tied to the amount)
pts
💰 Enter the bill amount
€
🎁 Validate a reward
Full stamp card or prize won on the wheel? Enter the customer's code to redeem it (single use).
My merchant QR code
Display it at the till — your customers scan it to access their card.
https://fidelpro.app/inscrire/demo-merchant
Print it and display it in your window or at the till
🖨️ Print kit
Ready to print, in your card's colours, with your sign-up QR. This is what gets your customers signing up from day one.
📱 Install the app on a tablet
Scan this code with the till's tablet or phone: it opens the FidèlPro installation guide.
https://fidelpro.app/app
8 customer(s)
Customer ⇅ Phone Email Stamps ⇅ Points ⇅ Total ⇅ Visits ⇅ SMS Card
🎁 Rewards given
History of validated prizes (stamps + wheel).
Loading...
📲 Test on my phone
Check that notifications arrive properly, without sending anything to your customers.
🔔 Send a push notification
A direct message on your customers' phones.
5 customer(s) out of 8 will receive this notification.
Only customers who have turned on "notifications" from their card, on their own phone, can be reached. Invite the others to turn them on to increase your reach.
📸 Add an image (JPG, PNG)
A prize reserved for the first N customers, with a live "only X left" counter.
⚡ Flash offer: enter a number (e.g. 20) and only the first 20 customers to tap “Claim” get it. The “only X left” counter updates live: it brings people in fast.
Preview on the customer's phone
Café des Arts
now
Exclusive offer tonight!
VIP night tonight, -20% on the whole menu!
View my card
With a photo, the customer also sees this page when they tap the notification.
🤖 Automatic campaign
Win back inactive customers automatically.
days without a visit
✉️ Custom message
Send a notification to a specific customer.
🎂 Birthday notifications
Sent automatically on the day.
🎂 8 customer(s) have entered their date of birth.
😴 Inactive customer reminders
Automatic notification to customers who haven't come back.
💡 Each customer is reminded at most once a month.
⏰ Unclaimed prize reminder
Automatic reminder before expiry (30 days).
✅ Enabled automatically. When a customer wins a reward (stamps or wheel) and doesn't claim it, they get a reminder a few days before their code expires.
📱 SMS contacts
5 customer(s) have agreed to receive your SMS.
FidèlPro doesn't send SMS itself. Export the list of consenting customers (first name, last name, phone) and import it into your sending service (Brevo, OVH, SMSFactor…).
⬇ Export SMS contacts (CSV)
Customise my card
Click to choose your logo
Ready-made themes One click, then adjust to your taste
Colours and background
Gradient
Reason
Shop name font
Text on the card
Background photo (optional, replaces the gradient)

Points are independent of the amount: the customer earns them on each validated visit, and you can give some manually from the customer profile (⭐ Points button).

Enable points
Points earned per validated visit: (0 = manual only)
Also give points based on the bill amount (off by default)

Each customer has their own invite link (WhatsApp button on their card). A gift on both sides brings in many more sign-ups.

Referrer's gift:
Gift for the invited friend:
Stamp style
Icon
Shape
Fill rate

“My logo” shows your logo in each stamp earned (save your logo above).

Stamp colour
✅ Card updated!
Live preview: what your customers see
Updating…

Tap a stamp in the preview to rotate it. Example with a fictional customer. Your customers see the changes after "Save card".

💬 What your customers think of their visit
After a visit, the card asks the customer for a rating from 1 to 5. Satisfied: they're invited to leave a Google review. Disappointed: they can write to you privately first (they still get the Google link, as Google's rules require).
—
—customers sent to Google
Private messages
No messages yet.
⭐ Reviews & reputation
Your customers will be able to rate you directly from their card.
✅ Links updated!
📊 Wheel statistics
Your wheel's performance.
Loading...
🎡 Wheel of fortune
Set the prizes and odds. Colours automatically match your card.
visit(s)
💡 Example: "1 in 20" = 1 customer in 20 wins this prize on average.
Preview
In your card's colours
Dashboard
Your stats
⬇ Customers (CSV)
—
Customers
—
Visits this month
—
Return rate
—
Inactive 30+ days
Visits per day
Last 30 days
Busy days
90 days
Peak hours
90 days
New customers
12 weeks
Your customer profile
today
Rewards
codes issued
—Won
—Used
—Pending
Customers 2 stamps or fewer from the reward—
Recorded spending—
Top customers
by visits
🔌 Connect your POS to FidèlPro
The connection automatically syncs your POS sales with FidèlPro. Each sale is recorded only once; when the sale's customer is recognised (same phone or same email as their FidèlPro card), their card updates itself: stamp, points and amount spent.
Loading…
—Last sync: —
Compatible POS software
Only POS systems that connect through their official API are offered. Sales made before the connection are not counted.
Not yet compatible
Import an export from your POS (CSV or Excel)
Works with every POS: export your sales as CSV or Excel from your software (columns for amount, receipt number and, if possible, the customer's phone, email or card code), then import the file here. A sale already imported is never counted twice.
Sync history
—
No sync yet.
🔒 Change my password
Minimum 8 characters.
Café des Arts
◇Subscription ⎋Log out
Install FidèlPro on iPhone / iPad
  1. Tap Share ⬆︎ in the Safari bar
  2. Choose “Add to Home Screen”
  3. Open FidèlPro from the new icon: you stay logged in