Two plans, one clear price, no hidden fees. You start with a 30-day free trial with everything included, no credit card. Then you pick the plan that suits you, or you stop.
To replace the paper card
Essential
35 € / month
The loyalty card, made simple: your customers collect, you validate at the till.
Prices in euros, VAT not applicable (article 293 B of the CGI). Secure payment by Stripe, invoice available in your account. Details in the terms of sale.
What each plan includes
Role
Essential
Pro
Digital card in your colours
✓
✓
Unlimited customers
✓
✓
Stamps and reward tiers
✓
✓
Validation by PIN, QR scan, counter mode
✓
✓
Single-use reward codes
✓
✓
Printable poster kit
✓
✓
Notifications with photo
—
✓
Flash offers, targeted and scheduled sends
—
✓
Off-peak hours detected
—
✓
Google reviews after the visit
—
✓
WhatsApp referral
—
✓
Points and wheel of fortune
—
✓
Birthdays and automatic reminders
—
✓
Statistics and results counter
—
✓
Is it worth it for my shop?
Run the numbers with your own figures. Take a shop whose average basket is €15:
the Essential plan pays for itself as soon as 3 customers a month come back one more time than they would have (3 × €15 = €45);
the Pro plan pays for itself as soon as 6 customers a month come back one more time (6 × €15 = €90).
With the Pro plan, you don't have to guess: each month the results counter shows the visits brought back by your notifications, reminders, birthdays and referrals, and what they're worth in euros. To estimate your own case, use the profitability calculator.
Pricing FAQ
Is there a free trial?
Yes: 30 days with all Pro features, no credit card. At the end of the trial, you pick a plan or stop, without paying anything.
Am I tied to a minimum term?
No. Monthly plans have no commitment: you cancel in one click from your account, and cancellation takes effect at the end of the month already paid.
Can I change plans later?
Yes, at any time. When switching from Essential to Pro (or the other way round), the old subscription is stopped automatically: you never pay for two plans at once.
Are there extra fees: SMS, hardware, number of customers?
No. Notifications are included and unlimited, and so is the number of customers. No hardware to buy: a phone or tablet is enough to validate visits at the till.
Do my customers pay anything?
No, never. For them the card is free and needs no app: they scan your QR code and the card opens on their phone.
How does payment work? Do I get an invoice?
Payment is by bank card via Stripe, a secure payment provider. Your invoices are available at any time in your area, with your shop's name and address.
Is Lifetime Pro refundable?
Yes: the lifetime payment can be fully refunded within 30 days of purchase, on simple request.
See FidèlPro in your trade
Examples of rewards, offers and settings suited to your shop: