A loyalty card on your customers' phones, with no app to download. Here is every feature explained simply, with a screenshot of the app exactly as you and your customers will see it.
Your customer scans your QR code and their card opens in the browser. They can add it to their home screen like an app, and it still works without signal.
The QR code on your counter leads to a sign-up page in your name. The customer enters their first name, last name and phone number, and leaves with their card. You can also create a card yourself from your dashboard.
You choose the number of stamps and the final reward. Add intermediate levels (a coffee at 5 stamps, a pastry at 10) so the customer always has a gift in sight.
Every reward earned lands in the « My rewards » tab with a QR code and an 8-character code. It only works once: a screenshot shared between friends is refused the second time.
The simplest way to validate a visit: the customer types the PIN shown at the till into their card. The code changes every 5 hours. Put an old tablet or phone in counter mode and it shows the PIN and the sign-up QR code all the time.
Prefer to stay in control? Scan the customer's QR code with your phone's camera. Till mode gives the stamp as soon as you scan and moves on to the next customer.
Next to any till, with nothing to plug in: you type the sale amount, the customer scans the QR code with their phone, and the sale lands on their card (amount, stamp, points). Not signed up yet? They sign up on the spot.
If your till allows it, every sale is sent to FidèlPro and the customer's card updates itself. Loyverse connects in one click; other tills use a universal link (Zapier, Make, n8n). You can also import a CSV or Excel export.
Write a message, add a photo and a gift: it appears on your customers' phones like an app notification. FidèlPro spots your quietest time slot of the week and suggests the offer to go with it.
A customer hasn't been back for 30 days (or the period you choose)? They automatically get a short note, with a gift if you like. You can also write to a specific customer.
On the day, at the time you choose, your customers receive a birthday message signed by your business. It's the most opened message of the year.
After a validated visit, the customer tries their luck. You choose the prizes and how often they win (for example 1 winner in 20). The prize lands in « My rewards » with its unique code.
Every customer has their own invitation link. They send it to a friend on WhatsApp, by text or email. As soon as the friend signs up, the referrer gets their gift, and the friend too if you wish.
After a visit, the card asks for a rating from 1 to 5. A happy customer is invited to leave a Google review. A disappointed customer can write to you privately first (they still get the Google link, as Google's rules require).
Every month, the dashboard shows the visits brought back by your notifications, follow-ups, birthdays and referrals, and what they are worth in euros based on your average spend. You know whether the subscription pays for itself.
Visits per day, busiest days and hours, new customers, return rate, dormant customers, rewards earned and redeemed: everything is calculated from real visits.
Every sign-up joins your list: name, phone, email, visits, stamps and points. Find a customer in two letters and send them their card again in one tap.
Logo, colours, gradient, pattern, font, stamp shape and icon, background photo: you see the result on a phone while you adjust. Twelve ready-made themes (café, bakery, pizzeria, barber, florist…) to get started in one click.
An A4 poster, a counter tent card and window stickers, in your card's colours and with your QR code. Print at home or save as a PDF for the printer.
Real screenshots of the FidèlPro app, with a fictional business and customers.
Essential replaces the paper card. Pro adds everything that brings customers back and measures the results. During the 30-day trial, you get all of Pro.
| Role | Essential | Pro |
|---|---|---|
| Digital card in your colours | ✓ | ✓ |
| Unlimited customers | ✓ | ✓ |
| Stamps and reward tiers | ✓ | ✓ |
| Validation by PIN, QR scan, counter mode | ✓ | ✓ |
| Single-use reward codes | ✓ | ✓ |
| Printable poster kit | ✓ | ✓ |
| Notifications with photo | — | ✓ |
| Flash offers, targeted and scheduled sends | — | ✓ |
| Off-peak hours detected | — | ✓ |
| Google reviews after the visit | — | ✓ |
| WhatsApp referral | — | ✓ |
| Points and wheel of fortune | — | ✓ |
| Birthdays and automatic reminders | — | ✓ |
| Statistics and results counter | — | ✓ |
Prices and plan details on the Pricing page.
No. They scan your QR code and the card opens in their phone's browser. They can add it to their home screen in one tap, but they don't have to.
No. Your phone is enough to validate visits. A tablet in counter mode is handy but optional, and FidèlPro can connect to some point-of-sale systems.
The card in your colours, stamps and reward levels, check-in by PIN, scan or till screen, anti-fraud reward codes, your customer list and the poster kit. Notifications, follow-ups, birthdays, the wheel, referrals, Google reviews, points and statistics are part of Pro.
Yes: a 30-day trial with every Pro feature, no credit card needed. You can also explore the demo without creating an account.
No. Notifications go through the customer's card; they are included and unlimited. Only customers who have allowed notifications on their card receive them.