Win back absent customers
A customer hasn't been in for 30 days? They automatically get a short message with an offer to book again.
salon de coiffure loyalty card
Your clients come back to the salon, at the right time.
A salon client comes back every 4 to 8 weeks… when they haven't been tempted by the salon next door. FidèlPro automatically follows up with those running late, and turns your satisfied clients into ambassadors.
No app to download · No commitment · From €35/month
What FidèlPro changes for your salon de coiffure
Referral via WhatsApp
Your customers send their link to a friend in one tap. The new customer and the referrer are rewarded at the first visit.
Fill quiet slots
Empty Tuesday morning? Send a "free blow-dry before noon" offer to customers who are available.
A program idea to get started
Example: 1 free treatment on the 6th haircut, €10 for the referrer and the new customer, and an automatic reminder after 6 weeks without a visit. You set everything up yourself, and you can change it whenever you like.
How it works
1. You display your QR code
On the counter, in the window or on tables. A poster kit is provided.
2. Your customers sign up in 20 seconds
First name and number: the card opens on their phone, iPhone or Android, no app.
3. You scan at every visit
Stamps, points and prizes are validated at the till. You see how many customers FidèlPro brings back to you, in euros.
Pricing
Essential
€35/monthCard in your colours, stamps and tiers, scan at the till, anti-cheat codes.
Pro
€80/month+ notifications with photos, Google reviews, WhatsApp referral, off-peak hours, reminders, statistics.
Lifetime Pro
1 249 €All of Pro, paid just once.
30-day free trial, everything included, then a 14-day money-back guarantee.
Frequently asked questions
Does it work for a barber too?
Yes, FidèlPro works for every salon: women's, men's, barber, unisex. You set the rewards yourself.
Can I win back a customer who no longer comes?
Yes, follow-ups are automatic with the Pro plan: a customer absent for the chosen period receives a notification with your offer.
How does the referral scheme work?
Each customer has a referral link to share on WhatsApp. When the friend makes their first visit, both get their reward, validated at the till.
Our guides for merchants
Paper or digital card?
Cardboard or digital loyalty card: costs, cheating, forgotten cards, customer communication, GDPR. The honest comparison to choose the right card for your shop.
Reward ideas
What rewards should you offer loyal customers? 20 concrete ideas by business type, how to choose the right tier and the costly mistakes to avoid.
Build customer loyalty
10 practical ways to build customer loyalty in a local shop: welcome, loyalty card, reminders, birthdays, referral, Google reviews and measuring results.
FidèlPro for other shops
Your customers will come back. You'll know how many.
Create your card in minutes. Free for 30 days, no commitment.